Realtor Mark Wolfe, who works in the Rancho Mirage office, has been using RELAY for three years now and uses it almost like a personal assistant. Mark has logged in and used it while in Morocco on vacation, in the middle of the Atlantic Ocean (while on a cruise) and in a client’s living room.
A RELAY® testimonial from one of Mark’s clients:
“I am very satisfied with the current state of my transaction. Mark Wolfe helped us through a very difficult and challenging transaction with the utmost professionalism and care. It was nice to be able to trust and rely on him to take care of all the details throughout the entire process. We also appreciate the fact that he really listens and tries to come up with an optimal plan. He is definitely an “out of the box” thinker.” – Alan Wu
Where did this testimonial come from?
Buyers and sellers participating in RELAY® transactions can update you on their satisfaction with the progress of this transaction at any time through the Customer Satisfaction tab on their RELAY® transaction screen.
What are my clients choices? Clients can select from three choices:
- I am very satisfied with the current state of my transaction.
- I feel neutral about the current state of my transaction.
- I am very dissatisfied with the current state of my transaction
They can also enter their own comments, questions, or replies in a text box below their selection.
Who receives these reports?
Any agents participating on your side of the transaction, as well as their site’s customer service. This is just one of the many benefits of using RELAY.
After watching the video, your broker and office manager will be glad to answer all of your questions.